Right at Home serves clients in southeast Washington

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When Adam Loomis’ grandmother neared the end of her life, his family made the difficult decision to move her into an assisted living home.

“She’d lived in her home for more than 50 years,” said Loomis. “If my family would have had the resources to have her at her house, or the means or ability to have a caretaker there, they would have. Unfortunately, they couldn’t.”

Loomis noticed a little bit of life in his grandmother’s eyes faded the day she had to move out of her home.

“My grandma was one of the most amazing people in the world,” he said. “She wouldn’t complain, but I knew it hurt her. It was very sad. It really impacted me.”

A decade later, with the memory of his grandmother still tugging at his heart, Loomis underwent a surgery that left him out of commission for more than four months.

“It made me realize what it is to be in a position where you can’t take care of yourself,” he said.

Right at Home
Shana Duncan, co-owner of the newly established Right at Home franchise in the Tri-Cities, looks forward to providing in-home care for seniors and disabled adults.

His wife, Shana Duncan, had to assist Loomis with his day-to-day activities, like getting dressed or making meals. Luckily, she had 20 years of experience in the healthcare industry to help make life a little easier for her husband.

It got the couple thinking about their careers and how they could make life better for others in situations like Loomis or his late grandmother by providing in-home care.

“We started researching significantly,” said Loomis. “We looked at several franchises—some of the national big name brands.”

Loomis and Duncan took immediately to the Right at Home franchise’s business model.

“This company believes in what they’re doing and they’re doing it for the right reasons. They want to help people,” said Loomis.

Right at Home offers in-home companionship, personal care and assistance for seniors and disabled adults who want to continue living independently. But buying into the franchise wasn’t as easy as signing some papers.

“I assumed because we were wanting to buy a franchise, they’d be like, ‘Here you go,’ and then they flipped the script and were interviewing us,” said Duncan. “They were doing research to make sure we were doing it for the right reasons. It’s a great feeling to know they’re actually checking in with people they’re working with. We wanted to align ourselves with this company because they really do care.”

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Jessica Hoefer

Jessica Hoefer

Jessica Hoefer is a freelance writer based in Prosser and a contributor to numerous print and online publications. When she’s not working on a news story, she can be found on the soccer field, at her local library or holed up in her office working on her next Young Adult novel.

View all posts by Jessica Hoefer