Articles by Kristina Lord

Kristina Lord has more than 21 years of journalism experience and has been editor of the Tri-Cities Area Journal of Business and Senior Times since July 2016. She spent more than 17 years at the Tri-City Herald and also worked at weekly newspapers in Prosser, Grandview and Yelm. She’s a longtime member of the Society of Professional Journalists’ William O. Douglas chapter and a board member of Warrior Sisterhood, a Tri-Cities Cancer Center support group. She and her husband have two young daughters and they live in West Richland.

Customer service workshop aims to provide tune-up for those on front lines

Developing good customer service skills is critical to businesses’ success and why four Prosser nonprofits are offering a one-day workshop to help hone them. “The audience will walk away with a variety of different things focused on customer service and tricks of trade to promote return visits so customers will come back through doors. The…

Comedian Adam Kessler of Pasco performs recently at the Hawthorne Court retirement community in Kennewick. He bills himself as a clean standup comedian. Kessler quit his full-time job at a bank last year to pursue his comedy business full time.

Pasco man trades banking job for comedy circuit

When Adam Kessler’s kids want to wish him well before a performance, they tell him to “break a hip.” That’s what the 40-year-old Pasco comedian told his senior citizen audience during a recent show. The joke got laughs around the room. Kessler specializes in clean standup comedy routines with lots of age-appropriate material for the…

The new $200 million Lamb Weston french fry processing plant under construction on Saint Street in Richland is one of the two biggest commercial construction projects cited by economic development officials as a boon to the region along with the $38.9 million AutoZone distribution plant in Pasco. 

Region’s economic outlook full of ‘rainbows and unicorns’

The Tri-Cities’ economy appears to be all “rainbows and unicorns” judging from all the upbeat updates provided at TRIDEC’s recent economic outlook conference. That’s what Jeff Losey, president of the Home Builders Association of Tri-Cities, said during his report on residential construction during the Feb. 1 event. “We’re a very affordable place to live and…

Trios Health has begun offering a new telemedicine service allowing patients to consult with a board-certified provider via telephone or web chat technology, such as Skype or FaceTime. Trios Urgent eCare is available 24 hours a day, seven days a week. A virtual office visit costs $39.

Trios Health launches virtual doctor house calls

Lois Evanson knew she needed to see a doctor when she couldn’t stop coughing. So she drove to an urgent care clinic only to find she would have to wait about four hours before she could see a provider. She returned home and asked for a house call instead. Trios Health in Kennewick recently launched…

Banking & Finance

Banking experts share concern over policies on immigration, trade

What does the new Trump administration in the White House mean to the banking industry and region’s economy? It’s too early to tell. But two banking industry experts have simple advice for local business owners: keep your eye on what you do best. “There’s lot of noise in the media. … Focus on your business…

Ted Clifton, president of the Building Industry Association of Washington, spoke at a Home Builders Association of Tri-Cities meeting last month about his goals for the upcoming year.

Water rights, education top new BIAW president’s priority list

Water rights and education are among the top priorities for the new president of the Building Industry Association of Washington. Ted Clifton recently stepped into the leadership position of the Olympia-based association that represents member companies in the home-building industry. He was in the Tri-Cities last month to make sure he heard from local members…

Pat Johnstone Jones, left, views the clay original bust of her late husband, George Jones, as artist Tom McClelland looks on.

Trios Foundation commissions bronze bust to honor Tri-City philanthropist

A bronze bust of a Tri-Citian known for a lifetime of community service will be installed in the lobby of the Trios Care Center at Southridge on what would have been his 100th birthday. [blockquote quote=”He led a life of service.” source=”Darren Szendre, president of the Trios Foundation on George Jones” align=”right” max_width=”300px”] George Jones’…

Mobile Vending University

New food truck training classes kick off Jan. 28 in Pasco

Calling all would-be entrepreneurs interested in putting their dreams into motion: Learn how to launch a food truck business in an upcoming series of classes. The fourth session of Mobile Vending University, or MVU, kicks off Jan. 28. “The MVU is one of the biggest advantages in the Tri-Cities and you need every advantage you…

Kadlec Foundation aims to improve community’s ‘breast health’

As Kadlec Foundation’s board president steps into his new role this month, he’s hoping to educate the community about its greatest health challenges. Chief among them is breast cancer, said David Lippes. Lippes, 49, said the foundation will be focused this year on raising $1 million to improve breast health in the Tri-Cities. It has…

West Richland food bank opens its doors

Tri-Cities Food Bank finds home in West Richland strip mall

The Tri-Cities Food Bank recently opened its fourth branch in West Richland, where it expects to fill a growing need. The 2,400-square-foot facility opened Jan. 12 and is located in the Plaza II strip mall at 4096 W. Van Giesen St. in the former Golden Paradise tanning salon, just a few doors down from Thai…

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