Business Profiles

RX Pharmacy technician Justin Hunter shows how many prescriptions often go into a bubble pack, which serve as pre-made pill boxes for patients. The service, along with free delivery, has helped the independent Richland pharmacy grow since opening in 2014.

Independent pharmacy’s prescription for success? Delivering on customer service

By Kevin Anthony Randy Johnson is big on challenges. It’s why the owner of RX Pharmacy on the Kadlec campus in Richland jumped right in as a pharmacist and store manager straight out of college. It’s why he went from working behind the counter for one of the biggest chains in the nation to opening…

Accounting firm strives to set up small business owners for success

Barb Fangman and Scott Williams had seen how most accounting firms do business — and they wanted something different. And it’s been working. The owners of Insight Accounting Solutions have seen their Richland company — which Fangman started in 2012 — grow. “We are experiencing 50 to 70 percent growth a year,” said Williams, who…

Mark Howell, center, owns Sandy’s Trophies in downtown Pasco. He’s standing in front of a display of trophies with employees, from left, Sandy Stephens, Jaime Stephens, Debbie Wirick and Gregg Wirick. Howell has owned the business since 1987, but it’s been open since 1964.

Longtime Pasco trophy shop strives to make lasting memories

For Mark Howell, the key to running a successful business is more than just making gobs of money. As the owner of Sandy’s Trophies in Pasco, Howell believes caring a lot about people is just as, if not more important, than the bottom line. He and his first wife bought the established business from the…

Vivian Terrell opened the Tri-Cities’ first HoneyBaked Ham Café in Kennewick last December. In addition to café fare, the franchise also sells meats, side dishes and desserts that can be heated up and served at home.

Customers hungry for hams find tasty fare in Kennewick

Almost one year to the date Vivian Terrell opened the Tri-Cities’ first HoneyBaked Ham Café, the entrepreneur feels the business has been a success. “I feel good. I’d give this last year an 8,” said Terrell, on a scale of 1 to 10 with 10 being the best. A steady stream of customers came through…

Olive LaBelle, left, and Jo Cooney chat with Karen Sousley, a partner at Living Well Senior Home Placement, in their new apartment at Brookdale Senior Living in Yakima. The two sisters used Sousley’s services this spring to find their new home. (Courtesy Central Washington Senior Times)

Free home placement service helps seniors find best options

Understanding the differences between retirement, nursing and adult day homes and assisted living facilities can be challenging. It’s easy for seniors — and their families — to become overwhelmed by all the “providers” vying for their business, said Karen Sousley of Living Well Senior Home Placement. “There is so much information that they need to…

Danielle Andre teaches a class of ballet dancers at the new Today’s Generation Dance Co. in Pasco. The studio opened in October at the Broadmoor Park Outlet Mall.

Award-winning Moses Lake dance studio expands to Pasco

When Danielle Andre opened Today’s Generation Dance Co. in Pasco, she hoped to continue a legacy of award-winning dance instruction that her mother Lori Baker and co-founders Peggy Earl and Janet Bergeson started 19 years ago in Moses Lake. Andre and her husband moved around the U.S. while he finished his medical degree. This allowed…

Dara Quinn holds a special commemorative T-shirt to celebrate The Emerald of Siam’s 35th anniversary. She and her brother William Quinn co-own the restaurant-music venue in the Uptown Shopping Center in Richland.

Its recipe for success? Heaping helpings of food and music

For years, Dara Quinn took her music on the road, sharing her love of it with others all around the United States. Today, she shares music — hers and many others’ — at The Emerald of Siam in Richland on a daily basis. Thai food and music have become a winning recipe at The Emerald…

Myron Pierce has more than 16 years of experience running vehicle detailing businesses, including the one he launched in West Richland two years ago, Recon Techs Tri-Cities.

Longtime car detailer finds success in West Richland business

Myron Pierce loves nothing better than making a car gleam. It’s something he’s done – make cars look great – for years, and he’s doing it now with his business, Recon Techs Tri-Cities, at 4193 W. Van Giesen St. in West Richland. “I love cars, from the time I played with my Hot Wheels when…

Dee Pridemore, left, owner of Vivid Imaginations Professional Face & Body Artistry, shows off her face-painting talent on reporter Jeff Morrow at the Gesa Carousel of Dreams in Kennewick.

Former Disney World artist launches face-painting business

Dee Pridemore wants people to know that face painting can be more than a hobby. She has made it her business to change the perception and has turned it into a professional career. By all accounts, it’s been successful as she’s recently landed work with an Oregon amusement park. “I love making people happy,” she…

Inca Mexican Restaurant owners Javier Rodriguez, left, and Antonio Mendoza are planning to move their Kennewick restaurant from its current location at 3600 W. Clearwater Ave. to Marineland Village by November. 

Kennewick Inca Mexican Restaurant to move to Marineland Village

One of the longest-standing restaurants in the Tri-Cities is moving, although not very far. Inca Mexican Restaurant in Kennewick, at 3600 W. Clearwater Ave., will relocate up the road to Marineland Village. Owners Javier Rodriguez and Antonio Mendoza expect the new Inca to be ready at 201 N. Edison sometime in November. The current building…

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