Business Profiles
Independent pharmacy’s prescription for success? Delivering on customer service
By Kevin Anthony Randy Johnson is big on challenges. It’s why the owner of RX Pharmacy on the Kadlec campus in Richland jumped right in as a pharmacist and store manager straight out of college. It’s why he went from working behind the counter for one of the biggest chains in the nation to opening…
Accounting firm strives to set up small business owners for success
Barb Fangman and Scott Williams had seen how most accounting firms do business — and they wanted something different. And it’s been working. The owners of Insight Accounting Solutions have seen their Richland company — which Fangman started in 2012 — grow. “We are experiencing 50 to 70 percent growth a year,” said Williams, who…
Longtime Pasco trophy shop strives to make lasting memories
For Mark Howell, the key to running a successful business is more than just making gobs of money. As the owner of Sandy’s Trophies in Pasco, Howell believes caring a lot about people is just as, if not more important, than the bottom line. He and his first wife bought the established business from the…
Customers hungry for hams find tasty fare in Kennewick
Almost one year to the date Vivian Terrell opened the Tri-Cities’ first HoneyBaked Ham Café, the entrepreneur feels the business has been a success. “I feel good. I’d give this last year an 8,” said Terrell, on a scale of 1 to 10 with 10 being the best. A steady stream of customers came through…
Free home placement service helps seniors find best options
Understanding the differences between retirement, nursing and adult day homes and assisted living facilities can be challenging. It’s easy for seniors — and their families — to become overwhelmed by all the “providers” vying for their business, said Karen Sousley of Living Well Senior Home Placement. “There is so much information that they need to…
Award-winning Moses Lake dance studio expands to Pasco
When Danielle Andre opened Today’s Generation Dance Co. in Pasco, she hoped to continue a legacy of award-winning dance instruction that her mother Lori Baker and co-founders Peggy Earl and Janet Bergeson started 19 years ago in Moses Lake. Andre and her husband moved around the U.S. while he finished his medical degree. This allowed…
Its recipe for success? Heaping helpings of food and music
For years, Dara Quinn took her music on the road, sharing her love of it with others all around the United States. Today, she shares music — hers and many others’ — at The Emerald of Siam in Richland on a daily basis. Thai food and music have become a winning recipe at The Emerald…
Longtime car detailer finds success in West Richland business
Myron Pierce loves nothing better than making a car gleam. It’s something he’s done – make cars look great – for years, and he’s doing it now with his business, Recon Techs Tri-Cities, at 4193 W. Van Giesen St. in West Richland. “I love cars, from the time I played with my Hot Wheels when…
Former Disney World artist launches face-painting business
Dee Pridemore wants people to know that face painting can be more than a hobby. She has made it her business to change the perception and has turned it into a professional career. By all accounts, it’s been successful as she’s recently landed work with an Oregon amusement park. “I love making people happy,” she…
Kennewick Inca Mexican Restaurant to move to Marineland Village
One of the longest-standing restaurants in the Tri-Cities is moving, although not very far. Inca Mexican Restaurant in Kennewick, at 3600 W. Clearwater Ave., will relocate up the road to Marineland Village. Owners Javier Rodriguez and Antonio Mendoza expect the new Inca to be ready at 201 N. Edison sometime in November. The current building…
