Business Profiles

Lisa Chapman-Rosa, right, managing member of Tri-Cities Mobile Drug & Alcohol Testing, and two employees wear masks at the Bechtel job site in early June. (Courtesy Lisa Chapman-Rosa)

Richland company rushes to roll out temperature screenings

Richland’s Lisa Chapman-Rosa is always looking for innovative ways to help her companies thrive. Not that she’s really needed to. Her Tri-Cities Mobile Drug & Alcohol Testing business has had plenty of work around the Mid-Columbia. The construction company she started in 2007, Total Site Services LLC, a woman-owned business, has earned millions of dollars…

Randy Way, franchise owner of the Sylvan Learning Centers in Kennewick and Richland, said his centers are one of a handful in the country piloting a new tutoring app to make it easier for parents to access tutors for their children. (Courtesy Sylvan Learning Centers Kennewick-Richland)

Sylvan Learning pilots app to connect tutors to Tri-City students

The franchise owner of the Sylvan Learning Centers in Kennewick and Richland has figured out several ways to meet student needs in the Tri-City area since 2005. There are the learning centers in Kennewick and Richland where students come for tutoring. There are in-home visits, where Sylvan sends a tutor to the student. And then…

Oasis Physical Therapy, which has five clinics in the Tri-Cities and recently opened a new one in Walla Walla, is offering telehealth physical therapy sessions to patients. (Courtesy Oasis Physical Therapy)

Physical therapy clinic expands to telehealth services

For years, Mindi Irvine had the idea of offering a video-type health care service as part of the Oasis Physical Therapy daily routine. But it just never happened, thanks to the busy, day-to-day operations of her five clinics in the Tri-Cities and, most recently, in Walla Walla. “We’d been talking about this for a while,”…

Rick Snyder, general manager of U.S. Linen and Uniform, said customers will be changing the way they do business in the future. “It is really about how our customers are going to giving their customers ‘peace of mind.’ The way everyone does business is going to be changing,” he said. (Courtesy U.S. Linen & Uniform)

Richland company continues to evolve to best serve customers

When your company has been in business for 76 years, you’ve been doing something right. You can expand and thrive during the best of economic times, and you adapt and become more flexible during the rough times. With the coronavirus pandemic hindering almost all business, U.S. Linen and Uniform in Richland is finding ways to…

Sarai Thomas wears one of the Kindhearted for Special Needs shirts and buttons that asks strangers to extend grace. Her parents created a foundation that sells special needs wearables to alert others about a person’s special needs and to promote thoughtfulness and kindness. (Courtesy Kindhearted for Special Needs)

Family’s foundation strives to put more kindness into world

Their line of wearables tries to raise awareness, promote thoughtfulness toward people with special needs The button idea really was a simple one. Yet it took a Tri-City couple, Michael and Linde Thomas, more than 20 years to turn it into reality. The Thomases recently created a foundation called Kindhearted for Special Needs. They offer…

Chiropractor Matt Lucas, owner of Chiropractic Care of Tri-Cities in Richland, recently bought his neighboring business, Riverside Therapeutic Massage, to expand the quality of care to patients. (Photo by Jeff Morrow)

Chiropractor, massage clinics combine to better serve patients

Owner of Richland practice says move could mean future expansion Owner Matt Lucas was running out of room for his massage therapists at Chiropractic Care of Tri-Cities in Richland. His business’ neighbor, Mark Whitten, also was struggling with a problem. He ran Riverside Therapeutic Massage, but wanted to spend more time helping his wife, Leticia,…

The Professional Investment Management Services team includes Nicki Kennedy, from left, office manager; Garrick Russell, investment advisor representative; and Kiarra Tow, executive assistant. The Kennewick firm, which celebrates 20 years in business in 2020, positions itself as an independent boutique advisory firm. (Courtesy PIMS)

Small Kennewick financial firm values personal relationships

Professional Investment Management Services celebrates 20 years in business in 2020 A Kennewick independent boutique investment advisory firm is closing in on 20 years of business next year. That’s the case for Professional Investment Management Services, or PIMS for short, at 7103 W. Clearwater Ave., Suite B, upstairs in the new Copiers Northwest Building in…

Robin Wojtanik of Richland stands next to one of her Sign Gypsies’ signs outside Badger Mountain Elementary School in Richland. Her business provides custom yard greetings for homes, schools or businesses. (Photo by Jeff Morrow)

Customized signs spread messages of joy throughout Tri-Cities

Sign Gypsies owner delivers personalized messages for friends, family, customers Robin Wojtanik of Richland didn’t expect to become an expert on Tri-City area soil density when she launched her new business, Sign Gypsies, this summer. But putting up signs with custom messages at homes, schools and businesses has turned her into one. “North Richland is…

Alex Job, co-owner and retail manager at Job’s Nursery in Pasco, stands in the two-acre U-pick pumpkin patch. His family has owned the business for nearly 80 years. (Photo by Jeff Morrow)

Longtime Pasco gardening family offers laid-back pumpkin picking

Job’s Nursery celebrates 80 years in business next year As the calendar flips to October, families begin to visit the region’s pumpkin patches. Many head to Job’s Nursery in Pasco. “We have two acres of pumpkins in our pumpkin patch,” said Alex Job, who has been a co-owner of the business since 2012, along with…

Rich and Marilyn Quadrel of SAGECollege Prep Services launched a college-prep business four years ago designed to help high school students get into the college of their dreams. (Courtesy SAGECollege Prep Services)

Tri-City couple’s business focuses on college-bound high-schoolers

SAGECollegePrep Services offers test prep classes, private tutoring, college counseling When Rich Quadrel retired from his research and development manager position at Pacific Northwest National Laboratory in 2015, he thought he’d return to something he really enjoyed years before—teaching. He and his wife Marilyn started SAGECollege Prep Services four years ago and have been running full steam…

Latest News

Tri-Cities Cancer Center CEO announces retirement 

Benton County Commission endorses face masks to reach Phase 2

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