HPMC Occupational Medical Services (HPMC OMS) is managed by HPM Corporation, a local, woman-owned business that provides specialized services to federal government clients and their contractors at the Hanford site.

Founded in 2001, HPM Corporation is a multi-disciplinary organization that provides programs in occupational medicine, environmental safety and health, risk communication, health data analysis and trend tracking, health education and promotion, industrial rehabilitation, ergonomics, as well as behavioral health services and project management.

HPMC OMS is one of the largest occupational medicine programs among all U.S. Department of Energy (DOE) sites. As a prime contractor to DOE, HPMC OMS provides comprehensive occupational medicine and health-related services to more than 9,000 Hanford workers serving in professional, technical, administrative and craft occupations.

To achieve our mission, HPMC OMS continuously is improving services to our patients, using best practices and evidence-based medicine while collaborating with our stakeholders, and providing staff with the necessary tools for the provision of safe and effective care of the highest quality and value.

Accreditation

HPMC OMS is accredited by the Accreditation Association for Ambulatory Health Care (AAAHC). AAAHC accreditation distinguishes HPMC OMS from many other ambulatory care facilities through adherence to rigorous national standards of care and safety. AAAHC accreditation reflects our dedication to high-quality patient health care. HPMC OMS staff constantly reviews and improves our services to meet our patient needs at the highest level.

Occupational health, wellness

The HPMC OMS Health and Wellness team is aligning our content in 2023 to reflect the current needs and interest of our workforce. Throughout the year, we will offer a variety of services geared toward education and personal improvements. Our team will offer monthly presentation spotlights, lunch and learn series, interactive WorkFit trainings, a variety of digital resources, on-demand and live presentations, and continue to offer our individual services.

In addition to these regularly scheduled services, there were several additional accomplishments in the past year.

Mayra Ojeda, health education specialist, attained her health coaching certification credited by the American Council on Exercise.

Laura Carpino, clinical exercise physiologist, presented an educational webinar to the American Industrial Hygiene Association (AIHA), entitled, “The Effects of the Pandemic on Physical Activity and Strategies to Prevent MSDs.” It was chosen by the AIHA board as a presentation for its annual conference and included in their webinar series.

Audrey Wright, health education specialist, presented, “Total Worker Health at Hanford,” at the Energy Facility Contractors Group (EFCOG) Training Group Annual Meeting as a breakout speaker.

Customer satisfaction

Customer surveys are utilized to assess patient satisfaction with our staff, services and overall facility. The survey results allow our staff valuable feedback which we use to continually manage and improve the quality of our services. Again in 2022, we exceeded national averages for patient satisfaction achieving 99.6% across the clinic. Satisfaction rates were also 99.8% for flu clinics, and 100% for presentations and training that are provided on-site to other contractors.

HPMC OMS continues to offer and provide workers with flu vaccines, as well as Covid-19 boosters.

Small business and collaboration

HPMC OMS supports local and regional small businesses interested in providing their products and services to the federal government. Our contract managers utilize business development and networking opportunities, including collaboration with the local Washington Procurement Technical Assistance Center (PTAC) for recruitment and training of the small businesses to help them learn as they prepare to enter the government contracting arena. Events such as these helped HPMC increase our outreach and sub-contracting opportunities for local small businesses.

Every day we at HPMC OMS are here to serve the employees of Hanford. Our team is proud to be the prime resource and provider of a range of occupational, medical, educational and behavioral health services in 2023.

Thomas Bui is program manager for HPMC Occupational Medical Services.