Developing good customer service skills is critical to businesses’ success and why four Prosser nonprofits are offering a one-day workshop to help hone them. Tom Douglas, Chef and restauranteur“The audience will walk away with a variety of different things focused on customer service and tricks of trade to promote return...

A Tesoro official updated the Tri-Cities on plans to build an oil transfer terminal in Vancouver, Washington, during a recent Pasco Chamber of Commerce meeting.Dan Riley, vice president of government affairs for Tesoro, told those in attendance — employers, community leaders and elected officials — how the project would benefit...

When a food lover takes a hard look at the Tri-City restaurant scene, a glaring omission in the region is a lack of steakhouses.[blockquote quote="A lot of people have told me it’s nice to have a steakhouse at this end of town." source="Jeff Ballard, co-owner of Fredy's Steakhouse" align="right" max_width="300px"]Jeremy...

Tri-Cities Community Health’s director of nursing has been named CEO of the agency. Jennifer RobinsonThe Board of Directors of the Pasco-based clinic recently selected Jennifer Robinson as its new chief executive officer. She is the first female CEO in the organization’s 35-year history.“TCCH has a long history of providing primary...

When Adam Kessler’s kids want to wish him well before a performance, they tell him to “break a hip.”That’s what the 40-year-old Pasco comedian told his senior citizen audience during a recent show. The joke got laughs around the room.Kessler specializes in clean standup comedy routines with lots of age-appropriate...

Small-business owners continue to have high expectations for WashingtonSmall business optimism remained at one of its highest readings in 43 years, as small business awaits a new health care law, tax reform, and regulatory relief from Washington.That’s according to last month’s National Federation of Independent Business (NFIB) Small Business Optimism...

The Washington Policy Center is hosting an inaugural agriculture policy dinner with Congressman Dan Newhouse, a former member of the House Committee on Agriculture, as the keynote speaker, on March 6 in Pasco. Congressman Dan Newhouse“Living in the Tri-Cities, I know the critical role agriculture plays in our state’s economy,”...

Volunteers are sought to conduct mock interviews with students at Chiawana and Pasco high schools. The mock interview sessions are March 9 at Chiawana High, while Pasco High’s is March 17.Mock interviews give students an opportunity to experience the interview process so they will be more prepared and successful in...

Those interested in working in Kennewick school kitchens and lunchrooms as substitute cooks and cashiers are invited to an informational meeting on March 7.Nutrition Services staff will explain the costs and requirements of a food handler’s permit and background check as well as cover the district’s training program, wages and...

By Rebecca White, Columbia Basin HeraldOLYMPIA — Members of the state Senate honored a Moses Lake man who grew up in the Tri-Cities with a resolution honoring his life and work. Kyle LynchSen. Judy Warnick, R-Moses Lake, read the resolution to the Senate on Feb. 24 and along with Sen....