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Home » Ice cream chain expanding to Richland

Ice cream chain expanding to Richland

A strip mall.

The Tri-Cities’ first Cold Stone Creamery will be located in a strip mall in the Queensgate area of Richland.

Photo by Nathan Finke
February 22, 2026
TCAJOB Staff

An Arizona-based ice cream chain plans to open its first Tri-Cities location in the Queensgate area of Richland. 

Cold Stone Creamery has submitted building permits to renovate the 1,375-square-foot space at 2560 Queensgate Drive for its latest ice cream shop. The shop is listed on Cold Stone’s website as “coming soon.”

It will be located in a strip mall home to Kadlec Express Care and Sake Express Sushi & Teriyaki, near an STCU branch and Spanky’s car wash. 

A $150,000 permit was issued for demolition of interior walls, plumbing, HVAC and electrical to prepare for a remodel. A permit valued at $369,063 was issued to convert the location from a beauty salon into an ice cream shop. The space, which has brown paper covering its windows, formerly belonged to illume Beauty Salon. 

Cold Stone Creamery has locations across the country as well as internationally. The 30-year-old company has Spokane and Leavenworth locations in addition to several shops on the west side of the state. 

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    KEYWORDS February 2026
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